Productive Interactions I

“Excellent care comes down to good conversations.” – Maggie Breslin, Mayo Center for Innovation

"The least financially rewarding thing you can do is to meet with a patient, and within patient care, the least rewarding thing you can do is to talk. And diabetes care is talk." - Dr. Kenneth Snow, Joslin Diabetes Center

A centerpiece of Diabetes care is the chronic care model. “Productive Interactions” describes ways that information is exchanged between clinicians, patients, and their families in order to improve patient health.

The opportunity implicit in Productive Interactions is how to use, identify and isolate information about Diabetes and other chronic diseases and structure it in a way that allows patients, clinicians, and families to collaborate in care.