Productive Interactions II

The PAST may be characterized as “...the age of the ‘knowledge worker,’ the well-educated manipulator of information and deployer of expertise…” and by “...thinking that is narrowly reductive and deeply analytical.” Successful initiatives in the FUTURE will be characterized by human interactions that might be referred to as “High Concept…the capacity to detect patterns and opportunities, to create artistic and emotional beauty, to craft a satisfying narrative, to combine seemingly unrelated ideas into something new” and “High Touch…the ability to empathize with others, to understand the subtleties of human interaction, to find joy in one’s self and to elicit it in others, and to stretch beyond the quotidian in pursuit of purpose and meaning.” – Daniel Pink, A Whole New Mind

HHI was recently invited by the International Diabetes Center to consider the topic of Productive Interactions as a means of improving the health of diabetes patients and the effectiveness of clinicians.